Contact Nkyea

Talk to Nkyea.

Whether you need product support, want to explore organization access, have a partnership idea or simply have a question, send us a message and tell us what you need.

Choose the conversation you need.

Nkyea works with individual learners, organizations, communities and partners. A little context in your message helps us understand where your question belongs.

01
Nkyea Twi Support

Tell us if you are having a problem with the app, audio, speaking practice, subscriptions, purchases or another product feature.

02
Organization Access

Contact us if you are considering Nkyea for a university, school, church, community, diaspora association, company, NGO or cultural organization.

03
Partnerships

We are interested in conversations with organizations whose work connects with African languages, education, Ghana, culture, travel or diaspora communities.

04
Language & Content Questions

If your question concerns a particular Twi phrase, translation, pronunciation or lesson, include the phrase and where you found it in Nkyea Twi.

Need Product Help?

You may find the answer before sending a message.

The Nkyea Support page covers common questions about subscriptions, Restore Purchases, Organization Access, audio and speaking practice.

Visit Nkyea Support →
Send a Message

How can we help?

Give us enough detail to understand your question. If you are reporting a technical issue, include what you were doing and what happened.

Your information is used to respond to your inquiry. Please do not send passwords, full payment-card numbers or other sensitive financial information.

Faster Help

A useful message gives us something to work with.

The more specific the question, the easier it is to understand what happened and give you a useful response.
01

Tell us what you were doing

If this is an app issue, mention the screen, phrase, lesson, Mission or feature you were using.

02

Describe what happened

Tell us what you expected and what happened instead. Include the exact error message if one appeared.

03

Give us the relevant context

For organization or partnership questions, tell us who you serve, where you are located and what you are trying to accomplish.

04

Keep sensitive information private

Never send your Apple ID password, banking password or full payment-card information through the contact form.

For Organizations

Looking for access for a group?

If you already know that you want to explore Nkyea for a group of learners, the Organization Pilot form gives us more useful information than a general contact message.

Tell us about your organization, learner count and what you want people to be able to do in Twi.